Category Archives: Personal Change

April 23, 2012 · 10:05 am

Keeping Up

Why Should I Care?

I talk to people who want to get promoted.  I talk to people who just lost their job.  I talk to people who want to go work for a cool company they know about.  I talk to people who want to start their own company.  If you are one of these people, or if you might become one of these people, then you need to keep up.

WinningKeep Up With What?

You need to focus on staying on top of the latest:

  • technology
  • social media
  • trends in your (and other adjacent) industry(ies)
  • issues in the market place
  • political undercurrent in your own organization
  • gurus in your field
  • books in your industry/field

It absolutely isn’t enough to show up and do your job.  The way things work now, that makes you vulnerable to the next layoff, the next new boss, your company going out of business.  The fact that you did your job just fine for 5, 10, 15, 20 years does not put you in good stead for the next step.  And it is highly unlikely that your next step isn’t the one you expect.  Without the most current skills, you are likely to have to take a demotion for the next position.

For example, if you think you are proficient at Microsoft Office, you aren’t if you don’t know your way around Sharepoint (and not just as an occasional end-user).  If you are a Project Manager, if you’re not conversant with Organization Change Management, Lean Methodologies and Scrum, then you aren’t competitive.  If you are a second level manager and you don’t know how to use social media (at your company) to lead your people, or how to develop and implement a strategy, how to measure and analyze your processes and implement changes, then you’re not keeping up.  If you are a Director, you need to know how to think like a V.P., how to dismantle and start up an organization, and how to manage your peers.  If you are a V.P., you need to understand the dynamics of managing a Board, how to analyze business opportunities, including whether to purchase a company or compete with it.  You need to think and learn beyond your job, your role and your company.

Look at job postings in your field.  Do you exceed what they are looking for?  On paper?  If you don’t, you will not even get an interview.  You won’t have the opportunity to tell them how great you are, because they will put you in the ‘delete’ file.   Be honest with yourself.  Don’t fudge.  If you don’t EXCEED the qualifications they are looking for, you will have a long job search and you will probably have to take a demotion in your next position.

Of the people I talk to, the biggest failure to keep up is technology-related.  People tend to stick with what they’ve learned to use and not push themselves beyond to the new technologies.  For instance, lots of companies are now using iPads for providing their sales people with training, marketing materials and sales tools.  Could you do that?  I’m not talking about the programming, but about creating the materials that work on the iPad (they’re not the same that work on paper). The way that sales training and interactions are done are frequently the harbinger for the rest of the organization.  Are you listening HR? IT? Manufacturing?  Are you comfortable with (and continuing to be current with) all the tools that facilitate virtual team management.  If you had to do it on your own tomorrow, could you?

#Winning

If you have ‘bleeding edge’ skills in your field, then you are an asset to your company.  If you use your company’s problems and tools to develop your ‘bleeding edge’ skills, then you benefit.  It is a symbiotic relationship.  It is win/win. Don’t be vulnerable.  Start “keeping up” before you need it.  It’s hard to do at that point.

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April 10, 2012 · 10:27 pm

Lead from where you are

Tops, Middles, Bottoms

Are you the same kind of leader at work that you are at home? at church? with your friends?  If you’re like most people, probably not.  Why is that?  Most people have a picture of the “power structure” at work that influences the way they behave.  This picture is remarkably the same for almost everyone.

Our picture:  The people at the “top” tell everyone what to do, the people in the “middle” try to get the people at the “bottom” to do what the “top”wants, while struggling to get the “top” be clear about what it is that they want.

Sound familiar?  There is a interactive exercise developed by Barry Oshry and documented in his book, Seeing Systems, Understanding the Mysteries of Organizational Life, in which people at all levels of the organization, when assigned to be a “top,” “middle” or “bottom,” play out this power structure role–even though they have a different role (and behave differently) in their own organization.  It’s as if you put a group of people in a room and told them all that they were 5th graders–and they started acting like it!

This  “picture” of the way things (should) work  exists in most organizations, across organization boundaries, global cultures, and all organization sizes.  The behaviors that go with these unconscious roles hold us all back.  It makes the organization slow.  If we accept these roles, it’s hard to get be excellent–organizationally or PERSONALLY.

Step Up, Step Out

LeadFfrom Where You Are

If you don’t step up and step out, if you go along with the “way they do it,” then you aren’t standing out.  People frequently err on the side of getting along and not challenging the status quo.  How does that help the organization?  How does it help your career?  (It’s easier for managers to lay off the ones who’ve never been exceptional–solid and steady doesn’t get you very far for very long any more.)

I realize that I’m saying that you should take risks.  Yep.  And it’s really hard to take risks.  Yep. So start with little risks.  Instead of waiting till someone tells you what to do, figure out what you think should happen?  If you were “king” of the company, what would you have happen?  Just figure it out.   What’s the worst thing that can happen if you did it?  What would you do if that happened.  What’s the best that could happen? Start with thinking it out.  Turn off your “going-along” thinking and be proactive about solutions.

Just Do It

There is a reason that “It’s better to ask forgiveness than to ask permission,” is so popular in organizations.  It’s mostly true.  My first, and for me, probably the most important, Executive, used to say over and over, “Make a decision.  It is easier to fix a bad decision than to fix the damage from not doing anything.  There are almost always several “right” decisions for every business problem–pick one and DECIDE.”  I had already heard this mantra several times in the first three months that I worked for this guy before my first one-on-one with him.  I had spent these first three months researching the details of a very serious problem and I was presenting the results of my research to him in this meeting.  Looking back, I can’t believe how naive and unaware of organizational politics I was.  My boss sent me to this meeting, fully knowing how bad it was, alone.  I was about 15 minutes into the details when he stood up, looked at me and said, “You’ve made me sick at my stomach,” and he walked out.   I was shocked.  I sat there.  I thought he was coming back.  He didn’t.  I waited probably 20 minutes and got up and left.  I didn’t know what to do.

I waited about a week.  I tried to figure out what to do.  My boss was on vacation.  I thought about the Exec’s  mantra, “Make a decision.”  This one wasn’t mine to make–it was his (or above).  But I needed to figure out how to get him to make it.  I walked into his office and asked when he wanted to finish our meeting.  He looked at me, and said, “I don’t want to, but I guess we better.”  We rescheduled and he listened to me all the way through.  At the end of the meeting, he told me to figure out how much money it would take to fix it.  When I did, he had me present to the entire Executive team and he persuaded them to fund it (it was several million dollars).  I had a leadership role in implementing the fixes–way beyond my original job.  I’m pretty sure that I wouldn’t have had a role in it if I hadn’t walked into his office and pushed him for another meeting.  I am sure the project would have happened eventually,  later and without me.

It was a powerful lesson.  I think if I had been in the organization longer, I would have adopted the “power structure picture,” and wouldn’t have done it.  I would have waited for my boss to do it.  Or whoever.  I wouldn’t have learned the lesson that helped shape my career.

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April 8, 2012 · 10:59 pm

Fail. Fail. Fail.

Failing Isn’t Fun.

I really, really to hate to fail.  In fact, I hate it so much that I rarely admit that I failed when I do–it’s not that I lie about it–I just don’t even admit to myself.  So why does every guru on leadership say that failing is good?  I had the opportunity to watch lots of kids this weekend–kids of all ages.  They “fail” all the time.  They try something, it doesn’t work, they try again, or they walk away and try something else.  Sometimes they get upset, sometimes they get hurt, but they pretty much pick themselves up and keep trying.  They don’t usually see it as “failure.”  They just see it as a part of living.

Imagine if they were so afraid of failure that they didn’t try.  What if they didn’t learn to walk because they would fall down.  What if they didn’t learn to read because they wouldn’t be able to figure out all the words.  The way they keep going in the face of what we adults would see as “failure” is an important lesson for us.  Some time around late elementary school or middle school, kids start to stress about failing and start to be afraid of trying.  By the time we’re adults, we’ve got that lesson well-learned.

Failure Is A Step

The flip side of failure, though, is that without it, you don’t get better.  Even if we succeed we don’t do it as well as if we fail first and try again.  If I spend my time obsessing about how I failed at something, rather than treating it like a baby treats a fall–that way didn’t work, maybe the next way will–then my forward movement becomes a loop at best.  One of my favorite quotes is from Thomas Edison, “I have not failed. I’ve just found 10,000 ways that won’t work.”

There are LOTS of books on the benefits of failure:  Fail Forward; Celebrating Failure, The Power of Failure, Great Failures of the Extremely Successful,  Adapt: Why Success Always Starts With Failure, to name just the ones I’ve read in the last two years.  So, I  get why failure is critical.  The problem is the way we look at it.  Failure isn’t an event.  To quote Edison again,  “I am not discouraged, because every wrong attempt discarded is another step forward.”  Failure is a step.

Try, Try, Try

So, remember the way a kid thinks: Try. Try. Try.

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April 5, 2012 · 11:56 pm

Leadership Lessons From MLK

His Name Always Comes Up

Leadership Lessons from MLKIn my leadership classes, I always asked my students for the names of great leaders.  I’ve never had a class where Martin Luther King’s name didn’t come up.  This week is the 44th anniversary of his death.  We’re still struggling to realize his dreams, but we have made significant progress.  But why do we remember his so clearly?  Many of my students weren’t born when he died, but they identify him as a great leader.  He is still leading us.

What are the lessons that leaders can learn from MLK?

  • Dream –MLK dreamed a BIG dream.  His dream was not to be a good minister at a Church in Atlanta.  His dream was thought to be impossible among some of his followers–‘I have a dream that one day this nation will rise up and live out the true meaning of its creed: “We hold these truths to be self-evident, that all men are created equal.’ . . I have a dream that one day on the red hills of Georgia the sons of former slaves and the sons of former slave owners will be able to sit down together at the table of brotherhood.  .  . I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin but by the content of their character.”  Sadly, at that time, that was a big dream.  Joyfully, some of this dream has come to pass.  There are young people reading this who can’t imagine the way it was.  Unfortunately, we still have the cancer of racism in our American body.  I’d like to think that had MLK lived, we’d be much further along.

As a leader, are your dreams big enough?  Is it enough to dream of making this year’s numbers, or finishing this project on time, or delivering the product in your strategy?  The difference between a leader and a great leader is the size of the dream.

  • Inspire  –MLK inspired people from all parts of the country, from all walks of life and of all ages to fight for his dream.  His dream became theirs.  His peaceful methods became theirs. He inspired through his words and through his actions.

As a leader, do you inspire or do you tell? Do you speak to some and ignore others?  Do you act your beliefs and words, or are you a hypocrite? Are you brave and do you speak truth to power, or do you go along.

  • Take Risk –MLK kept going despite the risks.  He knew them, but his dream was bigger.  His commitment was bigger.  Risk was a constant in his life as a black man in the South. The risks he took as a leader were breathtaking.

MLK’s risks put most of the risks that today’s leaders take (or don’t take) into perspective.  The stakes for most of us are much smaller.  Even so, we resist risk.  As MLK knew, change doesn’t happen without risk.  I worry that readers will take this point wrong–I don’t want to diminish MLK’s accomplishment by comparing the risk he lived with with the risks that leaders take today.  Understanding and taking risk, however, is essential to great leadership.  Risking your life isn’t necessary, but risking your ego is.  Risking your identity is.  Risking being wrong or failing is necessary for great leadership. When was the last time you took a breathtaking risk?

  • Be Persistent —He was tired.  He was exhausted.  He kept going.  He kept standing.  He kept inspiring.  He kept dreaming.  He got results.

He went to jail! To Jail!  To be a great leader, you’ve got to keep believing  it can happen.  You’ve got to help your people believe that it can be done.  Pretty much every great person I know is persistent.  Persistent in the face of set backs, failures, temptations and loneliness.

MLK was a great leader.  He was a great man.  He continues to inspire me to be a better person and a better leader.  Thinking about MLK and his contributions to my world gives me perspective on what is possible and how much more growing I have to do.

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April 3, 2012 · 10:40 pm

It’s the End of First Quarter. How Are Your Resolutions?

Most of Us Make Resolutions

The website, The Statistical Brain, says that 45% of us make New Year’s Resolutions and 8% of us succeed with them.  Thirty nine percent of folks in their twenties succeed, compared to fourteen percent of folks over age fifty.  (Now what is that about?)  The bottom line, lots of us make resolutions and few of us manage to succeed at them.  I’m not going to go into all the reasons this is true, but I will give you some tips on how to keep working on them (if you still are), or how to start again if you’ve already given up.

New Years Resolutions

Pick One

Look at your resolutions.  If you have more than one, pick the MOST important one.  If you only did one this year, which should it be?  If you’re anything like me, then many of your resolutions are inter-related.  That’s ok–one is still more important, or more foundational than the rest.   Now, in order to accomplish that resolution, what is the first step?  The VERY first step?  When are you going to do that?  Be specific.  VERY specific.

Write It Down

Use a journal.  Write down the goal.  Write down the steps.  Write down the dates.  Now, write down what it’s going to be like when you have accomplished it.  Specifically.  VERY specifically.  How will you feel?  Who will be happy?  How will things be better?  When will you be able to start on your next resolution because you finished the first one?  Write it all again.  And again.  Write it till it isn’t writing about the future, but it feels like the present.  Write it till you are so familiar with it that it feels uncomfortable because what you’re writing hasn’t happened yet. Write it.  Write it. Write it.  Write it every day.

Change

In his new book, The Power of Habit, Charles Duhigg says that about two-thirds of our behaviors are based on habit.  Our morning routine, our drive to work, our morning email, internet usage, our interactions with our co-workers, and on and on and on.  There is a good reason for this.  It is how our brain economizes–it routinizes what it knows and can then use the brain power on other things.  I do my best thinking when I’m driving.  Just think–if I had to pay as much attention to driving as I did when I was sixteen–what tremendous thinking would be lost:-)  The bad news is that in order to acquire a new habit (and succeed with a resolution), you have to overwrite the old habit, one that the brain has efficiently and effectively turned into rote behavior.

In order to create a new habit, you need a cue–a signal to your subconscious that you’re about to perform the new habit.  Example:  Resolution is exercise; running is exercise of choice; cue is putting on running clothes as soon as you get up; new habit is run first thing in the morning.  Then you need a reward.  It actually doesn’t have to be much, just something that feels good after you perform the new habit.  Listening to your favorite song.  A small glass of your favorite juice.  Something.  Every time.

Dubigg says that when a habit is formed, the brain stops participating fully in the decision-making.  So, you need to put the brain back into the decision-making as you extinguish the old habit and take it back out when the new habit is established.  There is evidence via MRIs that different parts of the brain fire as old habits (and brain patterns) are replaced with new.

The Power of Habit is the best book I’ve read so far this year.  I highly recommend it.

Get to work on those resolutions!

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April 1, 2012 · 10:12 pm

My Generation Is Best, The Other . . . Not So Much

That OTHER Generation is IMPOSSIBLE!!!!!!!!

One of my favorite team building exercises is to put people of the same generation together and have them describe the other generations.  I have them make a list of the characteristics of the other generations, the strengths and the weaknesses, what most interferes with their own ability to work with the other generations, and what they admire about the other generation.  There are frequently three different generations in the groups I work with these days.  What I enjoy so much about these exercises are:  1) how similar the feedback is across different organizations; 2) how surprised and (frequently) outraged the generations are about how others see them; and 3) how important these conversations are to changing the way these folks look at and work with each other.

The Generations

The three generations that co-exist today in most American workplaces are:

  • Millennials- born between 1984 and 2002
  • Gen X- born between 1965 and 1983
  • Babyboomers- born between 1946  and 1964

Someone born in 1946 was born to parents traumatized by both the Depression and World War II.  Someone born in 1966 was born to parents who were influenced by the Civil Rights Movement, nuclear weapons, the Vietnam War and the Sexual Revolution.  Someone born in 1986 was born to parents who were just getting used to computers, two-income families, PacMan and the beginning of CNN.  Each generation is different from the other because of the influence of their parents’ experiences, the differences in their education, and the impact of different political and technology influences.  Each generation thinks theirs is “the best.”

More important, though, each generation is trying to solve the same problems–create a home, have a meaningful life, feed and educate their kids,  make the world a better place, care for aging parents (Millennials aren’t there yet).  They believe that theirs is the correct way to do it, but they all are seeking similar goals.  The similar goals are as important a common ground as the different ways are an area of disagreement.

R.E.S.P.E.C.T.

The most important thing that comes out of the team building exercises that I do across generations is that each wants R.E.S.P.E.C.T. from the other.  Real, genuine respect.  Sometimes these exercises get quite heated–and it is almost always because  they feel disrespected by the other generations (not even necessarily from the ones in the room, but from other encounters.  These feelings are usually built up over years.)   Respect isn’t possible if you continue to think that your generation’s way is the best.  It is one way.  It is based on what was going on when you hit maturity.  It is not the ONLY way, though.  If you had had the same issues/experiences/challenges as another generation, then you would likely have the same priorities and opinions of how it “should” be done.

Figure out how to appreciate the strengths of the other generations’ approach.  I couldn’t do what I do if I didn’t have the Gen Ys to challenge me and the Millennials to help me with the constantly changing technology.  They need me to give them a longer perspective that is tinged with wisdom.  Although it would probably be more comfortable to be in an organization that includes only those who share the priorities and understandings that I have, it would be so BORING!

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March 27, 2012 · 10:29 pm

I Hate My Boss!

BadBoss

Unless you’re independently wealthy, you probably have to figure out how to deal with a boss you hate–at least for a while.  Pretty much everyone has this problem at some point in their career.  The good news is that you can and will learn more from a bad boss than from a good one (especially about yourself).  The bad news is that this isn’t easy.

STEP ONE- REFRAME

The first step is to take YOUR emotions out of it.  The best way I know to do this is to REFRAME the situation.  We assign all kinds of import to the boss/subordinate relationship.  We bring a ton of baggage to it.  We want approval–sometimes even love–from our boss.  We realize that the boss has power over us, so we are afraid of the interaction when  it is unpleasant, and more so when it is always unpleasant.  Maybe he will fire me!  All of this sets us up to be more emotional in our interactions with a bad boss.  As long as you’re focused on your boss’ power over you, and your needs that aren’t getting met (appreciation, approval, respect), it is unlikely to get better.

Think of a relationship that isn’t as important to you.  Maybe an acquaintance, or a sales person, or a customer (that one is my favorite).  Think of your boss as someone in that other role.  How would you treat that person.  Hopefully you wouldn’t be rude, but you would be matter of fact, and you would continue to try to make the situation work out.  If you think of your boss as a customer, then you can position yourself to try to make her happy (the customer is always right, right?), but you’re not going to blow up if the customer is rude.  You’ll deal with it.  You’ll be responsible and even-keeled and you won’t stew over it forever.  Remember, REFRAMING is only the first step, but it is an extremely important step.  It will be hard to be able to do the next steps if you can’t get yourself to this more neutral stance.

STEP TWO- UNDERSTAND

Oh, you’re not going to like this step.  You need to see the situation through your boss’ eyes.  You may need help to do this.  Ask others–several others.  Ask them for their opinion of what the boss’ perspective is.  How does your boss see you?  Why?  Does he think that he’s told you what you need to do and you haven’t done it?  Does he think you’re just not right for the job?  Does he think you don’t listen?  Does he think you’re more trouble than you’re worth?  Forget all the ways that he’s wrong.  Really understand how/why your boss thinks what he does.

I once was having lots of problems with a boss and I just couldn’t understand it.  I had made so many improvements in the brief time I’d been in the job!  From my perspective, I was doing one of the best jobs I’d ever done.  Maybe he was a sexist.  Maybe he was an idiot.  Maybe he just didn’t know what he was doing.  (You can imagine that there was no “maybe” in my thinking.)  No matter how hard I tried, he wasn’t satisfied.  It seemed like everything (including the situation that I had walked into) was my fault in his eyes.  One day he said pretty much exactly that.  I suddenly realized that although I’d only been in the job for three months (too little to fix it, I thought), he had only been with the company and my boss for two months.  He actually thought that it was all my fault.  No wonder I was on his wrong side.  Telling him that I had just started was not sufficient to change his opinion of me–we had been pushing each others buttons for a while.  It was enough, however, for me to finally understand the problem.

Once you can see the boss’ perspective, you have many more options.  You DO NOT have to agree with the perspective.  You just need to see it.  You also need to figure out what makes your boss tick.  Does she make decisions based on lots of facts and details?  Does she rely on others’ opinions to make decisions (others who have issues with you?)?  How does she like to be communicated with?  Does she like frequent updates?  You need to spend the time and energy to figure your boss out.

STEP THREE- MANAGE THE BOSS

Now you need to start to manage your boss.  Who gets along with your boss?  What do they do?  (This may be especially difficult if you don’t like the person who is succeeding with the boss—but you don’t need to like them.  You need to understand what they DO that works.)  Start to communicate in the way that your boss prefers (not the way that you prefer).  Provide the information that your boss needs to make decisions.  Stop making it obvious that you don’t like/appreciate/respect your boss.  Remember she’s the customer.

Pay attention to your assumptions about what the boss knows, wants and needs.  Look at the others who are succeeding with the boss—what assumptions do they seem to be acting on?  Pay  attention to the way that you communicate with the boss.  Do you question the boss when others just say OK?  Do you make sure you’re clear on what the deliverable is?  Does the boss know what you’ve accomplished?  Are you cheerful or glum?

Your job is to help your boss succeed.  Are you doing that job?  It is really possible to turn this “bad boss” situation around.  I’ve done it.  I have had lots of clients do it.  In fact,  it is more common to fix this situation than not.  Don’t give up.

STEP FOUR= FIGURE YOURSELF OUT

Now it’s time to focus on you again.  WHY  does your boss bug you so much?  What buttons is she pushing?  Who does she remind you of?  What do you think that she should be doing (for you) that she isn’t?  This is how you can learn more about yourself from a bad boss than from a good one.  As long as those buttons are “pushable,” then you are not in control of your performance.  Sometimes you don’t even know that they are there until a bad boss starts pushing them.  Don’t blame the situation entirely on the boss.  This is a relationship like any other—two are responsible for it.  The more you understand about yourself, the more successful you’ll be in improving this situation.

STEP FIVE- MOVE ON

If doing these four steps doesn’t work, find a new job with a new boss.  DO NOT bad mouth the boss, however, as you do it.  You’ll set yourself up for a bad situation with the next boss—if you even get the job.

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March 25, 2012 · 9:29 pm

What If . . .?

What if you could do it over again?

You’re 18 and Can Do It All Again

What if when you were 18 years old, you were given a list of all the major things that you would accomplish between the age of 18 and your age now.  All the good things, the bad things, the decisions, the important people  What if then you were told to look over the list and decide which of those things you would keep, and what you would do differently.  Would you undo the bad decisions?  Would you do better with the good decisions?  Would you hold on to all the people you’ve let slip away?  Would you tell people things that you hadn’t?

What pattern do you see in  what you would change?  Would you take a different job?  Work in a different industry?  Get a different education?  Have different relationships? Would you be kinder?  Would you work less?  Work more?  Would you focus on different things?  Would you write a book?  Would you take better care of yourself?  Save more money? Live some place different?

How Would You Decide?

What process/rational would you use to make your decisions?  Would you consciously use your (now) more developed sense of values?  Would you seek counsel from someone (different)?  Would you have a different set of priorities now that you would apply?

You Do Get a Redo (From Here On) . . .

OK,  you can’t remake/redo the decisions between year 18 and now.  BUT you can remake/redo/start again from age now till the end of your life.  What’s going to be different?

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March 22, 2012 · 10:39 pm

You Only Need 3 Things for a Successful Career

Career SuccessWhat if I told you that you only need three things to have a successful career.  Only three.  Would you believe me?  Probably not.  Let’s try it anyway.  You need to be able to adapt; you need to be a learner; and you need to be self-reflective.  That’s it.  If you have those, you can have a successful career.  But, you say, what about finance skills, strategic skills, negotiation skills?  As long as you are a learner, you’ve got it covered.  What about  leadership skills, EQ, presentation skills?  If you are self-reflective and a learner, you’ve got it covered.  What about managing change? Mergers and acquisitions? Financial crisis?  If you are adaptive and a learner, you’ve got it covered.  You see where I’m going with this, right?

A Life Long Learner

To have a successful career these days, you must be a life long learner.  A Bachelors or an M.B.A. won’t do it.  You can/will learn very important things in the process of getting those degrees.  Certainly they aren’t a waste of time.  They aren’t necessary to having a successful career (Steve Jobs, Mark Zuckerberg, Bill Gates), nor are they a be all, end all.  Maybe in the wayback days a degree was enough, but not any more.

If you got out of college more than 5 years ago, you didn’t do marketing with social media.  Your IT skills didn’t include any ‘clouds.’  LinkedIn wasn’t  used to recruit employees.  Nobody ever heard of a TARP.  Iphone  apps weren’t a business, to say nothing of iPads.  They weren’t reading XRays for your hospital in India. You see the point.  You HAVE to keep learning.  If you approach your career as a learner, then the problems that arise are just opportunities to learn.  They aren’t overwhelming barriers.  If you have the belief that you can figure it out, you can.  If you’re a learner, you know you can.

Be Adaptive

All of us at one time or another get stuck in our rut.  Your career can’t be a rut, though.  Does anybody remember what happened when the housing bubble popped?  When mortgages cratered, construction stopped, and unemployment started growing?  If you were lucky enough to be unaffected, you may not be next time.  If you were affected, you came out better if you were adaptive.  Things are speeding up quite a bit.  Unadaptive people will be run over by the next crisis.  The new book, The Start-up of You: Adapt to the Future, Invest in Yourself, and Transform Your Career, by Hoffman and Casnocha, recommends that you do ABZ planning.  This can apply to either your career or your company.  Plan A is based on your competitive advantage and you iterate the plan, making moderate changes as necessary.  Plan B is a pivot, changing either the goal or the route, as necessary.  And Plan Z is your safety net, your fallback if all else fails–how you keep a roof over your head and food on the table if other plans don’t work.

When you are dealing with the ups and downs of life in a corporation, flexibility is essential.  Reorgs, company sales, downsizings, new projects, killed projects happen constantly.   You need to be in what Hoffman and Cosnocha call “constant beta.”  Nothing is end state–it is always a work in progress.  If you can have this mindset, you’ll be ready for anything that comes.

Self-Reflection

Being self-aware through self-reflection is like having a personal level tool.  It will help you figure out that things are out of kilter and help you figure out what exactly needs to be redirected.  Self-reflection is  essential  for being able to manage the only tool you have fully in your control for a successful career–yourself.   Howard Gardner, an expert on developmental psychology noted “it is important that the leader find the time and the means for reflecting, for assuming distance from the battle or the mission,” in his book,  Leading Minds: An Anatomy of Leadership.  You learn as much though self reflection as through any other method–if you take the time to do it.

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Filed under Career Development, Career Goals, Executive Development, Personal Change, Success

March 13, 2012 · 10:20 pm

Genericize Yourself, Increase Your Options

Change Your ThinkingBroaden Your Opportunities

For the first ten years of my career, I did product development and operations at an electronic publisher.  Before the Internet.  Explaining what I did was very hard.  (It would be a lot easier now).   When I started looking at other career options, I found that there were a limited number of electronic publishers in the country and none of them were within 100 miles of where I lived.  If I wanted to work at another company, my options were pretty limited.  I looked at job postings (again, before the Internet) and I couldn’t find anyone looking for anything remotely similar to what I did.

The fact that my company was being sold made me realize that I needed to figure out ways to open up more opportunities.  The way I did it was to examine the positions within my company that existed in other companies in my community–human resources, organization development, strategy, government relations, fulfillment, and customer service.  I looked at ways that I could get more experience in those areas so that I could market myself to other companies.  Luckily, I didn’t get swept up in the layoffs associated with the sale of the company.  Also, I was lucky that my company was open to me getting experiences in other departments.  I acquired enough experience to make myself credible in a number of different positions.

Then Broaden Them Some More

Today, if I wanted to genericize myself, I would do it differently.  I would become an expert who is broad and deep in a subject area that expands beyond inside-organization jobs to external contractors and consultants.  These would be jobs like Project Managers, Program Managers, experts in ERP systems,  global operations or social media marketing.  These would expand the opportunities to reflect the way job opportunities exist now–inside and outside companies.

And Then Some More

At the same time that you are building your skills to make you credible across companies/industries/delivery models, you should be building your brand as a complete player in your area of expertise.  If you want to go to the top you also will have to make it all fit together.  Your understanding and performance at that point will have to be broader than it is deep.

All of this requires that you look beyond today’s job to tomorrow’s job and beyond.

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Filed under Brand Yourself, Career Development, Career Goals, Executive Development, Personal Change, Recession Proof, Reframe

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