Category Archives: Diversity

My Generation Is Best, The Other . . . Not So Much

That OTHER Generation is IMPOSSIBLE!!!!!!!!

One of my favorite team building exercises is to put people of the same generation together and have them describe the other generations.  I have them make a list of the characteristics of the other generations, the strengths and the weaknesses, what most interferes with their own ability to work with the other generations, and what they admire about the other generation.  There are frequently three different generations in the groups I work with these days.  What I enjoy so much about these exercises are:  1) how similar the feedback is across different organizations; 2) how surprised and (frequently) outraged the generations are about how others see them; and 3) how important these conversations are to changing the way these folks look at and work with each other.

The Generations

The three generations that co-exist today in most American workplaces are:

  • Millennials- born between 1984 and 2002
  • Gen X- born between 1965 and 1983
  • Babyboomers- born between 1946  and 1964

Someone born in 1946 was born to parents traumatized by both the Depression and World War II.  Someone born in 1966 was born to parents who were influenced by the Civil Rights Movement, nuclear weapons, the Vietnam War and the Sexual Revolution.  Someone born in 1986 was born to parents who were just getting used to computers, two-income families, PacMan and the beginning of CNN.  Each generation is different from the other because of the influence of their parents’ experiences, the differences in their education, and the impact of different political and technology influences.  Each generation thinks theirs is “the best.”

More important, though, each generation is trying to solve the same problems–create a home, have a meaningful life, feed and educate their kids,  make the world a better place, care for aging parents (Millennials aren’t there yet).  They believe that theirs is the correct way to do it, but they all are seeking similar goals.  The similar goals are as important a common ground as the different ways are an area of disagreement.

R.E.S.P.E.C.T.

The most important thing that comes out of the team building exercises that I do across generations is that each wants R.E.S.P.E.C.T. from the other.  Real, genuine respect.  Sometimes these exercises get quite heated–and it is almost always because  they feel disrespected by the other generations (not even necessarily from the ones in the room, but from other encounters.  These feelings are usually built up over years.)   Respect isn’t possible if you continue to think that your generation’s way is the best.  It is one way.  It is based on what was going on when you hit maturity.  It is not the ONLY way, though.  If you had had the same issues/experiences/challenges as another generation, then you would likely have the same priorities and opinions of how it “should” be done.

Figure out how to appreciate the strengths of the other generations’ approach.  I couldn’t do what I do if I didn’t have the Gen Ys to challenge me and the Millennials to help me with the constantly changing technology.  They need me to give them a longer perspective that is tinged with wisdom.  Although it would probably be more comfortable to be in an organization that includes only those who share the priorities and understandings that I have, it would be so BORING!

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Filed under Career Development, Communication, Diversity, Personal Change, Reframe

White People Don’t Know They’re White

Before I Explain What I Mean

First, let me tell you why I’m writing about this.  This is a post about people not knowing what they don’t know.  When you don’t know what you don’t know, it really gets in the way of being effective.  If you are completely unaware of something, then you are missing out on a whole world.  If you are basing your understanding of the world on the assumption that everyone thinks like you, you CANNOT communicate effectively because you are starting from the wrong place.

Now Let Me Explain

I have to be careful how I explain this.  I told a close friend that white people don’t know that they’re white–several times–and  years later a conversation made it obvious that not only did she not understand what I meant, she didn’t believe me either.  I have always thought I was pretty aware of the issues of race relations. I know now that I really didn’t have a clue.

A few years ago, I worked for a large minority organization.  I was one of two white employees.  I was aware of my “whiteness” all the time.  My mind did that to me.  It made me think about it all the time. There are lots of studies about this–we notice differences.  Most importantly, we notice how we’re different.  I was aware of my difference.  It was a new experience for me.  Minorities feel this all the time–wherever they are in the minority–in the grocery store, at movies, at restaurants.  That awareness–that you are different–and the assumptions you make about what the others are thinking shape your interactions with people.

A Fish In Water

If you never have a minority experience, though, you never become aware of your “whiteness” or your “otherness-of-any-kind”  (this doesn’t just apply to white people–it applies to all majorities).  If you never have that experience, then you never really “get” it.  Being white in many communities in the United States,  is like being a fish in water–the fish isn’t aware of the water.  It just exists in that environment.  There is a lot of baggage that goes with that water–privilege, history of mistreatment, institutional racism–that many white people are not consciously aware of.  That doesn’t mean it isn’t there, though.

The hyper awareness that minorities experience helps create the assumption that white people are equally aware of minorities.  They aren’t.  Of course there are situations where what I’m saying isn’t true.  And certainly, there are racists who are more aware.  Most white people, though, are not only unaware of their own “whiteness,” they are pretty oblivious to non-white people, too. They don’t walk into a grocery store and notice all the minorities.   At a conscious level.  There is stuff happening at the subconscious level, though, for everyone.

I learned from one of the best professors I ever had, Dr. Martin Gooden at Wright State University, that there is a thing called in-group favoritism.  People see  members of  their in-group as having positive characteristics and members of their out-group as having more negative characteristics.  This applies to OKC Thunder and Dallas Maverick fans, to Democrats and Republicans, and to majorities and minorities.  This happens without our thinking about it, at the unconscious level.  It has very far-reaching impact though.  It gets in the way of openness to getting to know each other.

Let’s Make It Better

So, why is this important? Because it plays out all over the place.  Non-white people don’t experience the freedom of not thinking  about being a minority.  They also aren’t aware of what they experience at the unconscious level–their unconscious assumptions. White people don’t understand that  non-white people have a difference experience.  And all that unspoken/not understood stuff plays out at work, at church, in politics, everywhere.

Until we understand this and pull it out into the open, it never gets any better. That means that we need to talk about it.  We need to understand the tricks our brains play on us.  We need to understand the water we swim in.

 

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Filed under Communication, Diversity, Inclusion