Communication
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What The Heck Are Unwritten Rules?
Four Problems There are four problems to being able to understand the unwritten rules in your organizations. The first is that you believe you know the rules (these are your beliefs about how organizations are supposed to work) and that… Continue reading
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Take Feedback, Especially Bad Feedback, As a Gift
My “Bad” Feedback I remember the first time that feedback got my attention. It didn’t get enough attention, but I kept thinking about it—for a really long time. My mentor told me, “Well, you didn’t get where you are on… Continue reading
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Dealing with A**holes
For some reason I’ve talked to a lot of people in the last couple of weeks who were having problems with people in their lives—mostly at work. The problem when you have to deal with people who are difficult is… Continue reading
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My Boss Doesn’t Listen to Me!
What Language Are You Speaking? My first question to you is– Are you speaking your boss’ language? And, I’m sure your answer is, “Of Course!” But are you really? One of the most important tools that I use to help… Continue reading
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New Job? Here’s What You Do:
First Thing The first thing you do is remember that you don’t know what you don’t know. Be very careful about your assumptions. If you had the same job in a different organization, remember it might not be the same… Continue reading
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What You Believe About How the Organization Works is WRONG
If you are the CEO-Founder of the organization, nothing I’m going to say applies to you. If you are anyone else, it probably does. We all have beliefs about how organizations work. For the most part, at least some of… Continue reading
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Leadership Lessons From MLK
His Name Always Comes Up In my leadership classes, I always asked my students for the names of great leaders. I’ve never had a class where Martin Luther King’s name didn’t come up. This week is the 44th anniversary of… Continue reading
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My Generation Is Best, The Other . . . Not So Much
That OTHER Generation is IMPOSSIBLE!!!!!!!! One of my favorite team building exercises is to put people of the same generation together and have them describe the other generations. I have them make a list of the characteristics of the other… Continue reading
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I Hate My Boss!
Unless you’re independently wealthy, you probably have to figure out how to deal with a boss you hate–at least for a while. Pretty much everyone has this problem at some point in their career. The good news is that you… Continue reading
